Terms, Refund, Progression Policy

EXECUTIVE EDGE IN SPORT

Global Institute of Sport x Rotman School of Management

Effective Date: 16 February 2026

The Executive Edge in Sport program is designed as a premium, cohort-based experience and consists of:
  • Sports Leadership Essentials - a 7-week online course, and
  • Sports Leadership Lab - A 4-day in-person summit in Toronto (optional)

1. Payment Terms

All program fees must be paid in full prior to the start of the online course. Access to the course or summit will only be granted once payment has been received.

2. Program Pathways

Participants may enrol in:
  • Sports Leadership Essentials, or
  • Sports Leadership Essentials + Sports Leadership Lab (bundle)

Participants may also upgrade from the online course to include the summit (see Section 8).

3. Our Approach to Refunds

We aim to be fair and transparent while maintaining the quality and structure of a cohort-based program.
  • The online course is generally non-refundable once access has been provided, except during the cooling-off period outlined below
  • Refunds relating to the Executive Summit are limited and set out in Section 10


We are unfortunately unable to offer refunds for:
  • Changes in personal or professional circumstances
  • Scheduling conflicts
  • Non-attendance
  • Personal preference or dissatisfaction with the program

4. Cooling-Off Period (14 Days)

You may request a full refund within 14 days of payment, provided:
  • The course has not started, and
  • No course materials or platform access has been used

Once access has been used or the course has commenced, the cooling-off period no longer applies.

5. Program Start and Participation

The Executive Edge in Sport Program is delivered as a structured cohort experience.
  • Participants are expected to begin the Program on the published start date
  • Participants may not commence the Program more than 7 days after the official start date

If a participant begins after the start date:
  • They do so at their own discretion
  • GIS is not responsible if the participant is unable to catch up, complete the course, or meet required deadlines

6. Course Completion Requirement for Summit

To ensure a high-quality experience for all participants, attendance at the Executive Summit is conditional upon successful completion of the online course.
GIS retains sole discretion in determining successful completion.

7. If the Course Is Not Completed Successfully

  • The course certificate will not be granted.
  • The participant will not be eligible to attend the Executive Summit
  • Where a participant has purchased the bundled Program, GIS will refund the amount paid for the Executive Summit (the Summit supplement)

8. Upgrades and Summit Access

Participants who enrol in the online course may upgrade to include the Executive Summit within 12 months of completing the course, at the applicable bundled Program fee.

9. Executive Summit – Enrolment and Attendance

Participants may enrol in the Executive Summit up to and including the Summit start date, subject to availability.

9.1 Late Enrolment
  • The full applicable fee will apply
  • No discounts or partial refunds are available for late enrolment


9.2 Partial Attendance
If a participant joins after the Summit has started or is unable to attend all sessions:
  • They are welcome to attend the remaining sessions
  • However, GIS is unable to offer any reduction in fees or compensation for missed portions

We strongly recommend attending the full Summit to gain the maximum value from the experience.

10. Executive Summit – Cancellation and Refund Terms

If you are unable to attend a booked Executive Summit, the following applies:
  • More than 30 days before the Summit: 100% refund of the amount paid for the Executive Summit
  • 15–30 days before the Summit: 50% refund of the amount paid for the Executive Summit •
  • Less than 15 days before the Summit: 25% refund of the amount paid for the Executive Summit
  • Failure to attend without notice: Unfortunately, we are unable to offer a refund


For the purposes of this section, where the Summit is purchased as part of a bundled Program, the “amount paid for the Executive Summit” refers to the Summit supplement.

Additional Notes

  • All refunds will be processed in GBP (£)
  • Any bank or currency conversion fees are the responsibility of the participant
  • At GIS discretion, a credit towards a future Summit may be offered instead of a refund

11. Deferrals and Transfers

  • Course places cannot be transferred once the course has started
  • Requests before the start date may be considered on a case-by-case basis
  • Deferrals are not guaranteed

12. Travel, Visa, and Personal Circumstances

GIS is not responsible for:
  • Visa outcomes
  • Travel disruptions
  • Personal inability to attend

These situations do not qualify for refunds.

13. Force Majeure

GIS may reschedule Program components due to circumstances beyond its control, including but not limited to government restrictions, venue issues, or global events.

14. Conduct and Participation

To ensure a positive experience for all participants, GIS reserves the right to remove individuals for inappropriate behaviour.
In such cases, no refunds or certificates will be issued.

15.Attendance Expectations

Partial attendance or late arrival does not qualify for refunds or certification.

16. Program Changes

GIS may make reasonable adjustments to Program content, speakers, or delivery format to ensure the highest quality experience.
If a Program is cancelled by GIS, a full refund or transfer will be offered.

17.Pricing and Credits

  • Program pricing is published on the GIS website
  • Prices may change over time
  • Any refunds or credits will be based on the original amount paid

18. Fee Definition

For clarity:
  • The “Summit supplement” refers to the additional fee paid for the Executive Summit when purchased as part of a bundled Program
GIS reserves the right to determine applicable pricing at the time of enrolment.

19. Governing Law

This policy is governed by the laws of England and Wales